How it works
From the workshop to your door — here's how we turn a used machine into one you can buy with total confidence.
1. We source & recondition
Every machine we grade A–C is inspected and reconditioned in-house by our own engineers — cleaned, serviced, fitted with new batteries and safety-checked, with worn parts replaced as needed. (Occasional spares-or-repair units are the exception — see grading below.)
2. We grade it honestly
We grade every machine on a clear scale so you know exactly what you're getting before you buy:
- Grade A · Showroom condition — like new, barely a mark on it.
- Grade A- · Excellent — like new, with just a few minor cosmetic marks.
- Grade B · Good — clear signs of use, mechanically sound.
- Grade C · Well used — honest, heavily-used condition at a lower price.
Occasionally we list a unit for spares or repair (Grade U) — always clearly marked as such.
3. You buy with cover
Every graded (A–C) machine comes with a 3-month warranty — free 12-month Premier Care upgrade at checkout — and 14-day 14-day returns as standard. Pay securely by card. Spares-or-repair (Grade U) units are sold as seen.
4. We deliver & set up
Free delivery across mainland UK as standard — or add engineer delivery, assembled, demonstrated and set up, for £149. Prefer to collect? Reserve online and collect by appointment.
Questions? Talk to a real person on 03330 540 630.
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